Why Puerh Shop?

Our Mission:

It’s simple. Our selected products will be of better quality. Our prices will be the lowest in the industry. Our shipping will be faster than any of our competitors.  

Our Secret:

We keep our overhead low so you are only paying for the product. We only sell our items online via our online store. No retail store overhead here. You won’t find fancy boxes or fancy packing materials. There are no 800 numbers to call. No advertising other than word of mouth. We have found that every penny we spend on “stuff” translates to higher prices for you the consumer so we cut out all the “stuff” and just concentrate on selling low mark up high quality products directly to you.  

1. Authentic, high quality Yunnan Pu-erh teas directly from source
Puerh Shop is the world's leading web shop of authentic, high quality Yunnan Pu-erh teas directly from producers. Backed by our warehouse in Indianapolis, you can expect the hottest products in the marketplace with the highest level of quality and service, at unbeatable prices, anywhere in the world!

2. Our Lowest Price Policy
Despite the major differences between us and other Internet retailers in USA, we will nearly always beat competitor prices by a large margin. For an identical item with a lower price, we will not only match the price from another Internet retailer in USA, we will gladly beat it!

3. No Hassle Return Policy
Should any product fail to meet your expectations, simply return it with proof of purchase within 30 days. We will replace it, or refund the purchase price or credit your credit card, whichever you prefer depending upon your original payment method.

4. Online Security Policy
We want you to feel completely secure when ordering from Puerh Shop. Via Google Checkout or Paypal a technology called Secure Sockets Layer (SSL) is used, which encrypts (or encodes) sensitive information before it is sent over the Internet. Your credit card information will NEVER be stored in any way in our system.

5. Inventory in USA
Unlike most Pu-erh tea vendors, we got most of our stocks right here in USA, we send out the shipments directly from our warehouse in Indianapolis.

6. Quick Delivery and Tracking
We ship 100% of all orders directly from our Indianapolis warehouse within 1 business day via Fedex, UPS or USPS, and you would get them in days; we do not rely on our suppliers to ship to our customers for us. This ensures that you'll receive your order as quickly as possible. We also provide our customers with the tracking info online.